FAQ

Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy on all items. Items must be unused, in original packaging, and in the same condition received. Contact us at support@evertrendcollective.com to start a return.

How long does delivery take?

Orders are processed within 1–2 business days. UK delivery typically takes 3–7 business days.

Do you provide tracking?

Yes! Once your order ships, you'll receive an email with your tracking information.

How do I contact you?

Email us at support@evertrendcollective.com. We aim to respond within 24 hours, Monday to Friday.

What payment methods do you accept?

We accept all major credit and debit cards, as well as Shop Pay.